Shipping & Returns

Where we ship

We ship to all 50 US states. Free US shipping on every subscription tier. One-time purchases ship for a flat [$X]. No international shipping in V1.

How fast

Orders placed before [cut-off time] [time zone] ship same business day. Tracked via [carrier]. Domestic only.

90-day money-back guarantee

Ninety days from delivery. Opened sticks count. No "unopened only," no "store credit only," no restocking fee. If it didn't work, email support and we send a return label. The 90-day window is the same on every plan, including one-time purchases.

Cancel a subscription

Cancel in two taps from your account → — no phone call, no email-only loop, no "we'd love to know why" survey gating the button. The screen we show you on the homepage and PDP trust strip is the screen you'll see.

HSA / FSA

Eligibility via Truemed is pending integration. When live, your HSA or FSA card works at checkout. [F-9 — flip on launch when Truemed ships.]

Note: shop-level shipping zones and currency are being reconfigured from EUR/NL to USD/US before publish — see launch prerequisite #5.